Tracey Austin-Plahe, BACP

Tracey commonly blends client-centred practice with attachment-based ideas to create a warm, listening space. Client-centred therapy focuses on understanding each person's experience without judgement and helps people find their own solutions. Attachment-based work looks at how early relationship patterns affect present feelings and interactions, which is useful for relationship stress and intimacy issues.

She also uses cognitive behavioural therapy (CBT) techniques to identify unhelpful thoughts and try small behavioural experiments. CBT can help with anxiety, low mood and sleep problems by giving clear steps to change day-to-day routines and thinking patterns. Finding the right mix of approaches is part of the work together; the therapist and client discuss goals and adjust methods to suit the person's needs and preferences in a collaborative way.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is useful for face-to-face conversation and non-verbal cues, while phone calls can be better when bandwidth is limited or a quieter check-in is needed. Live chat and messaging suit brief check-ins, written reflection and people who prefer typing. These options make therapy more flexible for different schedules and life demands, letting people fit sessions around work, caring responsibilities and other commitments.