Registration on file

Susan Robb, BACP

Online sessions across the UK 4+ years in practice

Susan Robb offers support for stress, anxiety, depression, trauma and abuse, addictions and relationship concerns.

About Susan

Susan Robb offers support for stress, anxiety, depression, trauma and abuse, addictions and relationship concerns. She also helps with grief, parenting stresses, issues around intimacy, eating and sleeping difficulties, career worries, self-esteem and ADHD. Susan works with people who are LGBT and those coping with life changes or compassion fatigue.

Susan uses a person-centred way of working. That means she focuses on listening, understanding and responding to what each person brings.

Background and approach

Sessions are paced to suit the individual and tailored around personal goals rather than following a rigid plan. Her background includes work in schools, charities and independent practice. That variety gives experience with different life situations and pressure points.

She brings four years of professional practice to her counselling. Sessions are designed to offer a calm, respectful space to talk things through. Susan aims to build trust early and to help people feel heard.

Practical ideas and coping strategies are discussed as they become useful. People meet her to work through specific problems or to get clearer about what they want next. She adapts what she offers to fit each person’s needs and pace.

The emphasis is on practical progress and on what helps in daily life.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 411074 June 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Susan works with

Everything Susan lists, in their own terms.

Online support

Susan primarily works from a person-centred stance. This approach focuses on listening and creating an accepting, non-judgemental space where people can talk at their own pace. It helps when someone needs time to understand feelings and to find their own solutions.

She also draws on a small range of evidence-based therapeutic techniques to tailor the work. These techniques offer practical ways to manage symptoms such as anxiety, low mood or disturbed sleep. They might include structured ways of noticing thoughts and changing unhelpful patterns, and short-term strategies to improve daily routines and coping.

Choosing the right approach is part of the therapy journey. Susan will work collaboratively to identify which methods suit the person’s goals, needs and preferences. That conversation happens early and is revisited as progress is made.

Online therapy is offered by video call, phone sessions, live chat and text-based messaging. Video calls allow more visual connection and fuller conversation. Phone sessions can be easier when bandwidth is limited or when someone prefers not to use a camera. Live chat and text messaging can suit brief check-ins, ongoing support between sessions, or people who find it easier to write than speak. These options make it easier to fit counselling around work, family and other commitments.

Frequently asked

What issues does Susan support?

Susan supports people with stress, anxiety, depression, trauma and abuse, addiction concerns, relationship and intimacy issues, grief, parenting strains, eating and sleeping problems, career worries, self-esteem and ADHD among other matters.

What is her therapeutic style like?

She uses a person-centred approach that prioritises listening and understanding. Sessions are shaped around the individual’s needs and pace rather than a fixed method.

How much experience does she have?

She has four years of professional experience and has worked in schools, charities and independent practice.

What credentials and location details are provided?

Susan holds BACP accreditation and practices from the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English.

What session formats are available?

Sessions can be held by video call, phone, live chat or text-based messaging to suit different schedules and preferences.

How does the pricing work?

Cost varies with location and therapist availability and sessions are provided through a subscription model that can be cancelled at any time.

How do I begin working with her?

To start, select the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

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