Susan Jenner, BACP
Susan Jenner works with people who are feeling overwhelmed by stress, anxiety, grief or low self-esteem.
About Susan
Susan Jenner works with people who are feeling overwhelmed by stress, anxiety, grief or low self-esteem. She talks plainly and helps clients find practical steps they can try between sessions. Susan aims to make therapy feel manageable and focused on what matters most to each person.
She has 16 years of experience in the United Kingdom and is registered with the BACP, the British Association for Counselling and Psychotherapy. Her background includes charity counselling, work with university students, and independent practice.
Background and approach
This range means she is used to helping people from different walks of life. Susan uses a straightforward, integrative approach. She draws on client-centred work to build trust and CBT and Acceptance and Commitment Therapy to address thoughts and behaviours.
Mindfulness practices are offered when they suit the client’s goals. Sessions are collaborative. Susan treats the person as the expert in their own life and focuses on small, achievable changes.
She supports people to recognise strengths, set realistic goals, and practise new ways of coping between sessions. Her areas of focus include trauma and abuse, depression, addiction, eating and sleeping difficulties, relationship and intimacy issues, parenting concerns, anger, bipolar, ADHD and compassion fatigue. She also works with issues such as abandonment, adoption and foster care, chronic illness and caregiver stress.
Susan’s style is calm and practical. She helps people who want clear tools and compassionate support while they work through difficult life changes. Therapy sessions aim to leave people feeling more able to manage day-to-day challenges.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 77735 | March 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Susan works with
Everything Susan lists, in their own terms.
- Stress, Anxiety
- Trauma and abuse
- Grief
- Self esteem
- Depression
- Addictions
- Relationship issues
- Family conflicts
- Intimacy-related issues
- Eating disorders
- Sleeping disorders
- Parenting issues
- Anger management
- Career difficulties
- Bipolar disorder
- Coping with life changes
- Compassion fatigue
- ADHD
- Abandonment
- Adoption and foster care
- Aging and geriatric issues
- Autism and Asperger Syndrome
- Blended family issues
- Body image
- Cancer
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Coping with natural or human-caused disaster
- Dependent personality
- Disruptive Mood Dysregulation Disorder (DMDD)
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Emptiness
- Family of origin issues
- Fertility issues
- Guilt and shame
- HIV / AIDS
- Hoarding
- Hospice and end-of-life counselling
- Immigration issues
- Impulsivity
- Isolation / loneliness
- Life purpose
- Midlife crisis
- Veteran and Armed Forces Issues
- Mood disorders
- Multicultural concerns
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Phobias
- Postpartum depression
- Post-traumatic stress
- Pregnancy and childbirth
- Prejudice and discrimination
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Social anxiety and phobia
- Visually impaired
- Women's issues
Approaches Susan lists
- Acceptance and Commitment Therapy (ACT)
- Attachment-Based Therapy
- Client-Centred Therapy
- Cognitive Behavioural Therapy (CBT)
- Mindfulness Therapy
- Motivational Interviewing
- Solution-Focused Therapy
- Trauma-Focused Therapy
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
She also draws on client-centred work, which focuses on listening and building a respectful therapeutic relationship. That approach helps people feel understood and guides the choice of techniques that fit their situation. Deciding which methods to use is a joint process; the therapist and client review what’s working and adjust the plan together.
Online sessions make it easier to fit therapy into busy lives. Video calls allow face-to-face conversation and visual cues, phone sessions can be simpler when bandwidth is limited, and live chat or text messaging suits shorter check-ins or people who prefer writing. These options give flexibility for different routines and practical needs while keeping the therapeutic focus on progress and skill-building.
Frequently asked
What issues does this counsellor help with?
Susan works with a wide range of concerns including stress, anxiety, trauma and abuse, grief, self-esteem, depression, addictions and relationship and intimacy-related issues.
What is the therapeutic style like?
The approach is integrative and collaborative, using client-centred listening alongside cognitive behavioural and mindfulness-based methods to offer practical strategies.
How much professional experience is there?
She has 16 years of professional experience, including charity counselling, work with university students and independent practice.
What credentials and region are listed?
The counsellor is registered with the BACP and practises in the United Kingdom.
Which languages are supported and are international clients accepted?
Sessions are offered in English and international clients are not currently accepted.
What session formats are available?
Sessions can be delivered by video call, phone, live chat or text-based messaging to suit different needs and schedules.
How are sessions charged?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with this counsellor?
Click the Start Therapy button, complete a short matching questionnaire, then schedule sessions according to the therapist's availability.
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