Raphaella Heaven, BACP
Raphaella Heaven uses a client-centred approach to counselling.
- Stress & Anxiety
- Relationship issues
- Trauma and Abuse
- +8 more
About Raphaella
Raphaella Heaven uses a client-centred approach to counselling. She focuses on creating a respectful, non-judgemental space where people can talk through what matters to them. Raphaella speaks plainly and listens closely to help clients find practical ways forward.
She has five years of professional experience working with adults. Her main concerns include stress, anxiety, depression and relationship and intimacy-related difficulties. She also helps people coping with grief, trauma and life changes, and supports those dealing with parenting strain and anger.
Background and approach
Raphaella adapts conversations and plans to each person’s needs. She draws on humanistic ideas and uses creative tools such as pictures, music and simple timelines. She sometimes asks people to bring paper and coloured pencils or felt-tip pens for sessions.
Her wider focus covers avoidant personality patterns, codependency and social anxiety, as well as issues linked to cancer, hospice and end-of-life care. She is experienced in working with sexual assault and abuse, self-harm, isolation and self-love concerns. Raphaella holds BACP, which is recorded here as provided.
She works in the United Kingdom and runs appointments using video calls, phone sessions, live chat or text-based messaging. The first step is a short questionnaire to match needs and schedule sessions.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 393062 | February 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Raphaella works with
Everything Raphaella lists, in their own terms.
- Stress, Anxiety
- Relationship issues
- Trauma and abuse
- Grief
- Coping with life changes
- Family conflicts
- Intimacy-related issues
- Parenting issues
- Anger management
- Depression
- Avoidant personality
- Cancer
- Codependency
- Hospice and end-of-life counselling
- Isolation / loneliness
- Midlife crisis
- Self-harm
- Self-love
- Sexual assault and abuse
- Social anxiety and phobia
Approaches Raphaella lists
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
Raphaella also uses creative, humanistic techniques such as pictures, music and timelines to help people express feelings that are hard to put into words. These tools can make it easier to talk about trauma, grief or difficult memories and to notice changes over time.
Finding the right approach is part of the work. The therapist will talk with the client about goals, preferences and what feels most helpful. Together they will decide which methods to try and adjust them as therapy progresses.
Online sessions are offered by video calls, phone, live chat or text-based messaging to suit different needs. Video works well for face-to-face conversation, phone can fit a short check-in or lower bandwidth, and chat or messaging can suit quick reflections or ongoing support between calls. These options give flexibility for people with busy schedules, mobility limits or who prefer not to be on camera.
Frequently asked
What kinds of concerns does Raphaella help with?
She supports people with stress, anxiety, depression, relationship and intimacy issues, trauma and grief, parenting challenges, anger and coping with life changes.
What is her therapeutic style like?
Raphaella uses a client-centred approach that focuses on listening, empathy and tailoring conversations to each person’s needs.
How much experience does she have?
She has five years of professional experience working with adults on a range of emotional and relational concerns.
What credentials and location are listed?
Her credential is BACP and she practises in the United Kingdom as stated in the profile.
Which languages are available for sessions?
Sessions are offered in English.
What formats are used for sessions?
Appointments are held by video calls, phone sessions, live chat or text-based messaging.
How are sessions paid for and what do they cost?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I start therapy with her?
Begin by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist’s availability.
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