Registration on file

Pauline Crossfield, BACP

Online sessions across the UK 5+ years in practice

Pauline Crossfield offers calm, down-to-earth support for people coping with stress, anxiety and low mood.

About Pauline

Pauline Crossfield offers calm, down-to-earth support for people coping with stress, anxiety and low mood. She introduces straightforward ways to talk about difficult feelings and helps clients find clearer direction. Pauline keeps sessions focused and practical so worries start to feel more manageable.

She uses a client-centred approach, which means conversations follow what matters most to each person. The therapist listens without judgment and reflects back what she hears to help clients make sense of their experience.

Background and approach

This style suits people who want a respectful, steady space to think things through. Pauline has five years of professional experience in the United Kingdom and holds BACP accreditation. Her background includes supporting people through relationship strain, grief, trauma and burnout.

She also works with issues around self-esteem, coping with life changes, LGBT concerns and compassion fatigue. In sessions she encourages honest talk and practical steps. Conversations may include looking at patterns that maintain stress, testing small changes, and building coping skills that fit everyday life.

Pauline aims to empower clients to make choices that feel right for them. People who prefer a gentle, listening-first style often find this approach helpful. Pauline explains things simply and keeps plans realistic.

She supports each person to move at their own pace and to try out new ways of handling life’s pressures.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 377574 March 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Pauline works with

Everything Pauline lists, in their own terms.

Approaches Pauline lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Client-Centred Therapy places the client’s experience at the centre of sessions. The therapist listens carefully and mirrors back what she hears to help people make sense of their feelings and choices. This approach is useful for stress, anxiety, low mood and navigating difficult life events.

In practice sessions are shaped by what each person brings. Pauline will work collaboratively to identify goals and adjust how sessions run. Together they decide whether to focus on talking through feelings, developing coping steps, or trying small behavioural experiments to reduce distress.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls allow face-to-face conversation and visual cues. Phone sessions can be easier when bandwidth is limited or when someone prefers not to be on camera. Live chat and messaging suit shorter check-ins, ongoing coaching, or people who process better in writing.

These options make it easier to fit therapy around work, family and daily routines. Therapists and registered or accredited professionals can adapt timing and style so online work feels practical and relevant to each person’s life.

Frequently asked

What concerns does Pauline help with?

She works with stress, anxiety and depression, and also supports people with relationship issues, grief, trauma and compassion fatigue.

How would you describe her therapeutic style?

Her work is client-centred, which means conversations follow what matters most to the person and the therapist reflects back to aid understanding.

What is her background and experience?

Pauline has five years of professional experience helping people manage emotional stress and life changes in the United Kingdom.

Which professional credentials does she hold and where is she based?

She holds BACP accreditation and practises in the United Kingdom.

Can sessions be conducted in other languages or internationally?

Sessions are offered in English, and she is not currently working with international clients.

What session formats are available?

Pauline offers video calls, phone sessions, live chat and text-based messaging to suit different preferences.

How much do sessions cost?

Cost varies with location and therapist availability; sessions are provided via a subscription that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

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