Michelle Thomas, NCPS

Client-Centred Therapy focuses on listening and building understanding. The therapist creates a supportive atmosphere and follows the person's lead so they can speak openly and set their own goals. This approach is useful for emotional concerns like low self-esteem, grief and relationship difficulties.

Cognitive Behavioural Therapy or CBT looks at how thoughts, feelings and actions connect. It uses practical exercises and small experiments to reduce anxiety, improve sleep and change unhelpful patterns. Clients often leave sessions with clear techniques to try between meetings.

Emotionally-Focused Therapy or EFT helps people understand and shift emotional responses that affect relationships and intimacy. It supports recognising attachment needs and learning new ways to connect or manage difficult feelings.

Choosing the right approach is part of the work. Michelle will discuss goals, preferences and what feels most useful, then adapt methods as therapy progresses. This is a collaborative process and she checks in regularly to make sure the plan still fits.

Online formats offer flexibility and convenience. Video calls recreate a face-to-face experience, phone sessions work well when less bandwidth is needed, and live chat or text-based messaging suit shorter check-ins or ongoing support between meetings. These options help people fit therapy around work, family and other commitments while keeping the focus on progress and practical tools.