Lynne Norlund, BACP

Acceptance and Commitment Therapy (ACT) focuses on helping people accept difficult thoughts and feelings while identifying what matters most to them. It is useful for anxiety, low mood and life changes because it helps people take small, values-based actions. Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and actions and teaches practical strategies to shift unhelpful patterns. It often helps with anxiety, depression and problems that feel stuck. Client-Centred Therapy centres on a respectful, non-judgemental listening style that helps people feel heard and to find their own solutions; it supports the pace a person needs.

Finding the right approach is part of the work. Lynne will talk with each person about their needs, goals and preferences, and then use methods that fit. That collaborative planning means approaches can be mixed or adjusted as things change over time.

Online sessions are offered by video call, phone, live chat or text messaging to make therapy more flexible. Video calls are good for a fuller conversation and visual cues, phone sessions can be easier when less bandwidth is available, and text or chat formats work for brief check-ins or ongoing coaching-style support. These options help people fit therapy around work, family and travel commitments while keeping regular contact with a therapist.