Lisa Fairclough, BACP

Lisa often uses Acceptance and Commitment Therapy to help people clarify what really matters to them and to take small steps toward those values even when feelings are difficult. ACT focuses on noticing thoughts and feelings without being driven by them and is useful for anxiety, stress and life transitions.

She also draws on Client-Centred Therapy, which means the counsellor follows the person’s lead, offers empathic understanding and helps them find their own solutions. This approach is suited to people wanting a warm, respectful space to talk things through. Mindfulness-based techniques are used alongside these approaches to help reduce reactivity and improve moment-to-moment awareness.

Finding the right approach is part of the work. Lisa will talk with each person about goals, preferences and what has or hasn’t helped before, then shape the sessions together. That collaborative process helps match techniques to the person’s needs rather than applying one fixed method.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video allows face-to-face conversation when that feels useful, phone works well when bandwidth is limited or for shorter check-ins, and messaging can suit those who prefer writing or need more flexible contact. These options make therapy easier to fit around work, caring duties and everyday life while keeping focus on the therapeutic work.