Kelly Porch, NCPS

Kelly uses client-centred work to put the person’s experience first, listening closely and following what matters most to them. This approach helps people feel heard and makes it easier to explore feelings such as shame, low self-worth or grief.

She also uses solution-focused therapy to set clear, short-term goals and try small, practical changes. That method suits people who want quick ways to reduce worry, improve routines or tackle specific problems step by step.

Finding the right approach is part of the therapeutic process. Kelly will work collaboratively to choose methods that match a person’s needs, goals and preferences, and she adapts the work as progress is made.

Online therapy offers flexible options that fit different lifestyles. Video calls recreate a face-to-face session and work well for in-depth conversations. Phone sessions need less bandwidth and can be easier for quick check-ins. Live chat or text-based messaging allow shorter, more frequent contact and can suit people who prefer writing or who need support between longer sessions.

These formats make it easier to schedule sessions around work, caregiving or medical appointments and to continue therapy when travel or mobility is difficult. Registered or accredited professionals, including therapists who use the described approaches, can guide clients to the best combination of formats for their needs.