Helen Lyon, NCPS

Helen draws on person-centred work which places the client's own experience at the heart of sessions. This approach helps people clarify how they see themselves and what matters to them, useful for low self-esteem and life-direction questions.

Relational-based work is another strand she uses and involves noticing how people relate in the moment with the counsellor. It can be helpful for addressing attachment issues, communication problems and patterns that repeat in relationships.

Psychodynamic ideas are used gently to look back at how past experiences may shape current reactions. This can open up understanding of long-standing patterns like people-pleasing or persistent self-criticism.

Finding the right approach is a shared process. Helen will work with each person to decide which methods to try, adjusting over time based on their needs, goals and what feels most helpful. The work is collaborative and reviewed regularly so the pace suits the client.

Online sessions offer practical flexibility. Video calls allow face-to-face conversation when that feels useful, while phone sessions can be easier if bandwidth is limited or a quieter check-in is needed. Live chat and text-based messaging suit shorter updates or people who prefer to write rather than speak. These options make it easier to fit counselling around work and life commitments and to try different formats as priorities change.