Helana Pennell, BACP
Helana Pennell is a counsellor who aims to help people make meaningful change in their lives.
- Stress & Anxiety
- Relationship issues
- Family conflicts
- +4 more
About Helana
Helana Pennell is a counsellor who aims to help people make meaningful change in their lives. She works from the belief that clients are experts in their own stories and builds on their existing strengths. Helana values courage and the small steps people take when they decide to seek support.
She uses a client-centred approach, listening with care and reflecting what matters to each person. Sessions focus on what the client wants to work on, whether that is managing stress, anxiety or life transitions.
Background and approach
Helana also helps people who are dealing with relationship difficulties, family tension and low self-esteem. Her additional focus areas include caregiver stress, communication problems, forgiveness, guilt and shame. She supports people coping with isolation and loneliness and those learning to practise more self-love.
Conversations are practical and down to earth, with simple strategies to try between sessions. Helana has three years of experience and holds BACP, the British Association for Counselling and Psychotherapy registration. She works with adults in the United Kingdom and runs sessions in English.
Sessions can take place via video calls, phone sessions, live chat or text-based messaging. Therapy uses a subscription model that can be cancelled at any time. To start, clients complete a short matching questionnaire and book according to the therapist's availability.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 405226 | March 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Helana works with
Everything Helana lists, in their own terms.
- Stress, Anxiety
- Relationship issues
- Family conflicts
- Self esteem
- Coping with life changes
- Caregiver issues and stress
- Communication problems
- Forgiveness
- Guilt and shame
- Isolation / loneliness
- Self-love
Approaches Helana lists
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
Working together, the therapist and client decide which ways of working suit them best. That might mean focusing on emotional support one week and practical communication skills the next. The collaborative process means the approach can shift as goals and needs change.
Online sessions can take place by video call, phone, live chat or text-based messaging. Video is good for face-to-face feeling and visual cues. Phone sessions suit people who need a shorter check-in or have limited bandwidth. Live chat and text messaging offer flexible, written ways to reflect and follow up between sessions. These options make it easier to fit therapy into a busy life and to access a registered professional from different locations.
Frequently asked
What kinds of concerns does Helana work with?
She helps people with stress, anxiety, relationship and family concerns, self-esteem and coping with life changes. Additional focuses include caregiver stress, communication, forgiveness and isolation.
How would you describe her therapeutic style?
Helana uses a client-centred approach, offering attentive listening and reflection. The work follows the client's priorities and builds on their strengths.
What is her professional background?
She has three years of experience working in counselling. Her practice stresses practical conversation and small steps for change.
What credentials and location are listed?
She holds BACP, the British Association for Counselling and Psychotherapy registration, and practises in the United Kingdom.
Which languages and international arrangements are supported?
Sessions are offered in English. International clients are not currently accepted.
In what formats are sessions offered?
Sessions are available via video calls, phone sessions, live chat or text-based messaging depending on client preference.
How does cost and payment work?
Cost varies with location and therapist availability and sessions use a subscription model. The subscription can be cancelled at any time.
What should I do to begin working with her?
Choose the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.
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