Haylee Ford, BACP

Acceptance and Commitment Therapy, or ACT, focuses on helping people accept difficult feelings and take action that matches their values. It is useful for anxiety, stress and life transitions where avoiding feelings has become unhelpful. Cognitive Behavioural Therapy, CBT, looks at the links between thoughts, feelings and behaviour and teaches practical skills to change unhelpful patterns; it often helps with anxiety, depression and sleep problems.

Haylee uses a client-centred and collaborative way of working. She will talk with each person about goals and preferences and then decide together which approach or combination feels most useful. Finding the right fit is part of the work rather than a one-time choice, and adjustments are made as therapy progresses.

Online sessions are offered as video calls, phone appointments, live chat or text messaging to give flexibility. Video is good for a fuller face-to-face conversation, phone works when bandwidth is limited or for a shorter check-in, and text or chat can suit brief updates or people who prefer typing. These options make it easier to fit therapy around work, travel or family life while keeping the focus on making steady progress.