Fleur Parker, BACP

Client-Centred Therapy focuses on listening and understanding the person's experience without directing it. The counsellor reflects what is said and helps the client notice their own thoughts and feelings so they can decide what feels right for them. This approach is useful for anxiety, depression, relationship concerns and self-esteem issues. Finding the right way of working is part of the process and Fleur will collaborate with each person to choose methods that suit their needs. She will talk through goals, try different ways of checking progress and adapt the pace based on the client's preferences and circumstances. Online sessions are offered by video call, phone, live chat or text-based messaging to make counselling more flexible. Video calls let people use visual cues and feel closer to the counsellor, while phone sessions work well when bandwidth is limited or a simpler check-in is needed. Live chat and text messaging allow shorter, more frequent contact and can fit around work, childcare or other commitments. These options help people keep therapy going even when travel or schedules make in-person work difficult.