Carol Massey, BACP
Carol Massey is a counsellor who uses a person-centred approach to help people work through stress, anxiety and relationship concerns.
- Stress & Anxiety
- Relationship issues
- Intimacy Issues
- +14 more
About Carol
Carol Massey is a counsellor who uses a person-centred approach to help people work through stress, anxiety and relationship concerns. She holds BACP accreditation and brings 15 years of experience in the United Kingdom. Her manner is calm and respectful and she aims to make starting therapy feel manageable for a worried parent or busy adult.
She offers straightforward, tailored conversations about intimacy, parenting pressures and self-esteem. Carol also helps people facing addiction, sleep problems, anger or the lasting impact of trauma and grief.
Background and approach
Sessions are adjusted to each person’s situation so the topics and pace suit them. Carol pays attention to attachment and abandonment issues, and to experiences linked to autism and Asperger Syndrome. She also supports people navigating codependency, control problems, dissociation and the effects of divorce or separation.
Her background includes work with people affected by domestic violence and substance use concerns. The practice draws on client-centred work that prioritises the person, alongside psychodynamic ideas that look at past patterns and existential thinking about meaning and choice. These approaches combine to help people understand why they react as they do and to find practical ways to cope.
People meet her for one-to-one sessions that focus on clear steps forward. She encourages small, achievable changes and regular review of goals. Carol explains options and helps clients choose what fits their life and values.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 173493 | September 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Carol works with
Everything Carol lists, in their own terms.
- Stress, Anxiety
- Relationship issues
- Intimacy-related issues
- Parenting issues
- Self esteem
- Addictions
- LGBT
- Family conflicts
- Trauma and abuse
- Grief
- Sleeping disorders
- Anger management
- Career difficulties
- Coping with life changes
- Compassion fatigue
- Abandonment
- Attachment issues
- Autism and Asperger Syndrome
- Avoidant personality
- BDSM, kink, and alternative sex culture
- Blended family issues
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Dissociation
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Emptiness
- Family problems
- Fatherhood issues
- Forgiveness
- Guilt and shame
- Impulsivity
- Infidelity
- Isolation / loneliness
- Life purpose
- Men's issues
- Money and financial issues
- Personality disorders
- Phobias
- Post-traumatic stress
- Process addiction (porn, exercise, gambling)
- Self-harm
- Self-love
- Sex addiction
- Sexual assault and abuse
- Sexual dysfunction
- Sexuality
- Social anxiety and phobia
- Women's issues
- Young adult issues
Approaches Carol lists
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
Psychodynamic Therapy looks at patterns that come from past experiences and how they affect current reactions. It can be useful for attachment issues, repeating relationship problems and feelings of emptiness or dissociation.
Existential Therapy encourages thinking about values, choice and meaning when life feels uncertain. This approach can help with career changes, grief, compassion fatigue and coping with major life transitions.
Finding the right mix of approaches is part of the process. The counsellor works collaboratively to identify what feels most helpful based on a person's goals and preferences. This means the plan can change as progress is made and new priorities emerge.
Online sessions offer practical flexibility. Video calls let people meet face to face when convenient, phone sessions are useful when bandwidth is limited, and live chat or text messaging allow shorter check-ins or ongoing reflection between sessions. These options make it easier to fit therapy around family life, work and other commitments.
Frequently asked
What problems does Carol commonly work with?
She helps people with stress, anxiety, relationship and intimacy-related issues, and parenting concerns. Other areas include addiction, grief, sleep problems, anger and coping with life changes.
What therapeutic style can I expect?
Sessions draw mainly on client-centred, psychodynamic and existential approaches. Conversations focus on understanding experience, past patterns and personal choice.
How much experience does the counsellor have?
She has 15 years of professional experience working with a range of emotional and practical concerns.
What are the counsellor's credentials and where are they based?
She holds BACP accreditation and practises in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
How are sessions delivered online?
Sessions can be by video call, phone, live chat or text-based messaging depending on personal preference and the nature of the work.
How is payment handled and what does it cost?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin therapy with this counsellor?
Start by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling according to therapist availability.
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