Carlie Marshall, BACP

Client-Centred Therapy focuses on listening and building understanding. The therapist follows the client’s pace and priorities, offering empathy and space to talk through what matters most. This approach helps when you need a steady, non-judgemental place to make sense of difficult feelings.

Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and actions. It uses simple exercises and experiments to test unhelpful thoughts and try different behaviours. CBT can be helpful for anxiety, low mood and stress by giving clear tools to use between sessions.

Choosing the right approach is part of the work together. Carlie will discuss goals, preferences and what feels most useful, and will adapt methods as needs change. Decisions about focus and techniques are made collaboratively so therapy stays practical and relevant.

Online sessions are offered by video call, phone, live chat or text-based messaging, which makes it easier to fit therapy into a busy life. Video is useful for face-to-face conversation, phone can work when bandwidth is limited, and text or chat can suit short check-ins or people who prefer typing. These formats let people access a registered or accredited professional from different locations and arrange appointments that suit their schedule.