Registration on file

Mandy Cross, BACP

Online sessions across the UK 11+ years in practice

Mandy Cross is a counsellor with 11 years of practice who combines practical tools with a person-focused way of working.

About Mandy

Mandy Cross is a counsellor with 11 years of practice who combines practical tools with a person-focused way of working. She holds BACP accreditation, which indicates registration with the British Association for Counselling and Psychotherapy, and she works from the United Kingdom. Mandy writes and listens with a warm, interactive manner and aims to help people take the first steps towards change.

She commonly helps people dealing with stress, anxiety, depression and grief.

Background and approach

Mandy also supports those facing trauma and abuse, addictions, low self-esteem and relationship or intimacy-related problems. Her work includes concerns around eating, sleeping, anger, career and coping with life changes. Mandy draws on client-centred and cognitive behavioural approaches alongside existential and mindfulness ideas.

She shapes sessions around each person’s needs and uses straightforward strategies and practical exercises when helpful. Sessions are adaptable to how someone prefers to talk and reflect. Her additional focus areas include issues such as abandonment, attachment difficulties, chronic pain or illness, caregiver stress and end-of-life concerns.

She also works with topics like forgiveness, guilt and shame, infidelity and communication problems to help people find clearer next steps. Mandy aims to be respectful and non-judgemental in sessions. She avoids labelling and looks to build an honest working relationship so people feel heard.

Her style is collaborative, practical and rooted in real-life problems. To begin, Mandy asks people to complete a short matching questionnaire and then schedule sessions that fit with her availability. Therapy sessions can be arranged as video calls, phone sessions, live chat or text-based messaging.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 51085 July 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Mandy works with

Everything Mandy lists, in their own terms.

Approaches Mandy lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Mandy uses client-centred therapy to focus on each person’s experience and priorities. This approach means sessions are led by what matters most to the person and the counsellor reflects and supports their perspective. It is useful for building trust and clarifying what someone wants to change.

She also draws on cognitive behavioural therapy or CBT, which breaks difficulties into thoughts, feelings and behaviours. CBT often includes practical exercises and simple experiments to test new ways of thinking and acting, which can help with anxiety, low mood and unhelpful patterns.

Finding the right approach is part of the work. Mandy discusses goals and preferences with each person and together they choose methods that feel helpful. She adapts techniques over time so the plan stays relevant to changing needs.

Online sessions give practical flexibility. Video calls let people use visual cues and longer conversations, phone sessions can be a good option when bandwidth is limited, live chat suits shorter check-ins and text messaging works for ongoing reflection between sessions. These options make it easier to fit therapy around work, care responsibilities and daily life while keeping the focus on progress and clear next steps.

Frequently asked

What kinds of problems does Mandy help with?

Mandy works with concerns such as stress, anxiety, depression, grief and trauma. She also supports people with addictions, self-esteem, relationship and intimacy-related issues.

How would you describe her therapeutic style?

Her style is warm, interactive and non-judgemental. Sessions mix listening with practical exercises and collaborative planning.

How much experience does she have?

She has 11 years of experience working as a counsellor. During that time she has supported people with a wide range of concerns and continued professional development.

What credentials and location are listed?

Mandy is registered with BACP which stands for the British Association for Counselling and Psychotherapy. She practices from the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English. International clients are not currently accepted.

What formats are available for sessions?

Sessions can take place by video call, phone, live chat or text-based messaging to suit different needs and schedules.

How are sessions paid for and how much do they cost?

Cost varies with location and therapist availability; sessions are provided via a subscription that can be cancelled at any time.

What do I need to do to start therapy?

Begin by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

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